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Frequently Asked Questions

Measure around the crown of your head just above the top of your ears, where a hat would sit. Select the size up from your measurement (M/L=58cm, L/XL=60cm) EG. if you are 59cm, choose L/XL. All ooGee hats have been designed with our signature ComfyFit adjustment that will modify the crown to fit your head perfectly.

Lay your hat flat in your suitcase and simply fold the crown down from one side, then the other so it lays flat against the brim. You can then re shape the crown at your destination.

The Flexibraid® material used in your ooGee hat has no problem in the rain; however it is best to keep the genuine leather trim around the crown, as dry as possible.

Flexibraid® is an innovative new flexible weave textile technology that is lightweight, hard wearing and crush resistant, making it the ideal fabric for travel. Comprised of a blend of unique fibres and filaments. Hats made from our Flexibraid® are certain to hold their shape and with stand the rigours of travel.

We want you to love your ooGee hat as much as we loved designing it. If you are not happy with your purchase we
are more than happy to refund. We currently do not exchange. If you believe your hat is faulty,
we will replace it when notified within 7 days after its arrival to you. Please keep hats in original packaging with tags attached, fill in the enclosed returns form and send back to us. All merchandise that is correctly returned in
accordance with these conditions will be credited to your credit card or PayPal account. If you have any further queries please email.

SPF " Sun Protection Factor" is used to rate lotions and skin care products. UPF stands for "Ultraviolet Protection Factor" and it is used to rate fabrics and their protection against the sun's ultraviolet rays. The hats within the ooGee range contain the UPF50+ rating from ARPANSA, Australian Radiaiton Protection and Nuclear Safety Agency. They determine what fabrics qualify as UPF50+. The hats that qualify block 97.5% of the sun's ultraviolet rays. There is no special chemical that creates this protection; it is how the fabric is woven that creates the protection. Please remember that only the skin that is shaded is protected. We recommend you wear your hat but also wear suncreen and sunglasses for the best protection.

We currently ship within Australia $10.00 (up to $200), New Zealand $20.00. International $50.00